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Can we change our company profile information after we submit it?
Yes. Click 'Profile' icon and resubmit your company profile.
What do we use 'revenue' for?
‘Revenue’ can help you to monitor and keep your earnings from Parentstory on track.
Can we reply any review of our activities?
At this time you cannot reply to reviews that are given to you. But don't worry, we are developing this feature and will be available soon.
What if we get a low rating or review?
We suggest that you respond comments from parents to provide clarification and to connect with them. We believe parents will give their true opinion on existing activities.
What does 'statistics' use for?
Statistics can help you to monitoring people who came/join your activities through our platform, how many activities you had planned, and how many activities you had on the meantime.
Can we see our revenue or statistics report?
Yes, you can see visit statistics for each activity schedule on the partner dashboard. But we are developing so you can see your income in real time through our platform.
What should we put on 'Profile Gallery'?
You can upload any pictures related to the company, such as: the team, activity room, etc.
The revenue and statistics report are different from the actual report, what should we do?
If this happens, please contact email@example.com, and we will check the matter as soon as possible.